Practice Payment Policy

It is our practice policy to give patients full information about the cost of their dental work before any treatment is undertaken.

A written estimate and treatment plan will be provided for all dental treatment during your first visit for a check up at the practice. If you are visiting for a specific treatment an estimate will be provided for the same after the diagnosis by the dentist.

For some treatments the receptionist will be able to assist with approximate costs prior to seeing the dentist such as emergency fee, clean, simple filling and tooth whitening.

A list and explanation of charges is available from the surgery. We are able to assist you in person or over the phone at all times. Please speak to the reception.

We offer patients a range of payment options, depending on their needs.Dental finance: We offer finance options on some treatments and are able to guide you with the payment options. It is a simple procedure. You would be required to fill in the finance company form. They perform a credit check and inform the practice. We are then able to give you an appointment fairly soon.

You may pay for your dental care by cash, cheque (with valid guarantee card) or credit/debit card.

We try to make payment as straightforward as possible. Our normal policy is that patients are asked to make payments on the day of the treatment for the treatment they have received.

For some treatments that include laboratory fees a proportion of fees is payable as a deposit towards the treatment prior to the commencement of treatment and the balance on completion.

We may request you to pay a deposit towards your treatment or appointment if you are to see a specialist or a dentist/hygienist working on specific days of the week. 'If a deposit is required, payment will need to be made in advance at the time of booking your appointment

Advance notice of 24 hours is required for cancellation of an appointment. There is a charge for short notice cancellations or missed appointments.